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Pay As You Go The hosted HelpConnection help desk solution grows with you. Pay only for the number of agents you need now.
You can always add more agents later as your company grows.
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Your monthly cost for 2 agents and Unlimited issues will be 25.00 USD monthly.
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Select the number of admin agents that you will need to begin with. We don't charge per issue, so
the number of issues is set to unlimited. There are no limits to the number of end users either.
Once done, click the calculate button to see the monthly price.
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You don't have to pay anything upfront or even provide payment information!
45 Day Free Trial
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We don't limit the number of issues. Your price is based on the number of agents. Period. No confusing calculations
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| Did you know about this? |
| Twitter Integration |
Even with online forms, some customers will just send an email! That could mean issues are not being tracked in only one place, getting missed,
or clients may even be getting multiple responses from different agents.
The hero will monitor emails and make them into tickets. All customer communications can be kept in one place, and everyone can always
know which issues are still unresolved. No more missed issues, and no more missing information.
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There are a lot of features in the HelpConnection help desk software. But the majority of users will use only certain functions.
Let the hero blast away all that extra stuff you don't need or want right now.
A simplified environment makes it easier to find what you do need. (You can get the functions back anytime, no worries.)
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Mind your assets!
Providing internal support or support on products that you rent to your clients? Or maybe you just need a place to track warrantee information?
We've got a customizable Asset Manager for you! And, you can relate assets to tickets and tasks. That means that you can track detailed data on a machine or software,
or even group of assets... even if used by many clients.
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A big problem with the information age, is too much information! Smart search allows you to exclude common words from knowledge base searches, so the results are more meaningful.
Less, but more appropriate results, that can even be customized for your company or industry. Tell the hero what you need, and the searching will be done for you. Simple.
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| Email to Ticket Conversion |
| Fast to Learn Interface |
| Integrated Asset Management |
| Smart Search Capability |
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